Frequently Asked Questions

How do you get started on my books if I sign up online?

Once you sign up, you will receive an email which details exactly what we need. It's can be quite a bit which is why we don't list them here. Examples are accountants' access granted to us, bank statements, your business organization paperwork etc.

How do I know if I will like you?

We work very hard to satisfy our clients. You are our first priority. Your satisfaction is our utmost concern. For that, we believe you will like us. If you don't, you can cancel your subscription any time.

How do I know if I will like you?

We work very hard to satisfy our clients. You are our first priority. Your satisfaction is our utmost concern. For that, we believe you will like us. If you don't, you can cancel your subscription any time.

How do we meet with you?

We can meet in person if you are in the Houston, TX area or we can video conference if you are not.

How does it work if we are not local?

T Osinowo CPA, Inc is a semi virtual firm. We are largely paperless and do 99% of our work in the cloud. Technology today allows us to service our clients with the utmost care without face-to -face meeting. We can call, video chat, do virtual conferencing. We can log into your accounting software virtually. You can send us your documents through email or upload. We are on the google network so it is highly safe.

How soon will my work start?

Work will start at a minimum once we've received the deposit of your payment. If you pay by credit card, that should be 2 days or so. Your work may be delayed if there's a queue. But our promise to you is we do your work as quickly and efficiently as possible.

Why is there delay in my work?

We work on post-payment basis, which means we don't work unless we've received your payment. If there's delay in your work, it could be due to declined payment. If it's due to declined payment, we will have sent you several notifications regarding it. So please check your email and your card provider.

It could also be we haven't received all your docs and info yet, as we also don't start work unless paperwork is complete.

How do I know you do the work after I sign up?

T Osinowo CPA, Inc is a very reputable firm. We deal in the utmost integrity with our clients. You pay us and we deliver on the work. Period. There's no if, what's, or buts about it. PERIOD. Also remember we are Certified Public Accountants which means we subscribe to the highest ethical standards of the Texas State Board.

How long are your contracts?

We don't have contracts. Our services, including bookkeeping, are by agreement. You can cancel anytime.

What payment types do you accept?

We accept credit cards and ACH payments.

How long are your contracts?

We don't have contracts. Are services, including bookkeeping are by agreement. You can cancel anytime.

I signed up, I've paid, but my books aren't done

There are only three reasons your work will be delayed. One: your payment for the month was declined only is in dispute, two: we haven't received all the information we need to complete your work. Due to high degree in inefficiencies on created with starting work with incomplete paperwork, we simply do not do it. Three: we are experiencing a backlog of work.

In any of those three cases, you will get ample notification about any delays and the cause of them.

How do I know you are a real CPA firm?

In the United States, CPA firms must register their firms with the State Board of their primary office. Texas is no different. We are registered with the Texas State Board of Public Accountancy.

What will I need to get started?

For your bookkeeping, write-up or accounting, we will need access to your accounting software. for this you will need to grant us access in our software. If you need us to set up your book with your bank accounts, we will also need your bank account passwords. We can also walk you through the setup so you feel confident about the safety of your information. We work in QuickBooks Online, Xero, Zoho, FreshBooks, and wave.